## 1. Who We Are

Silver Stag PDS is the data controller responsible for your personal information.

**Contact Details**

Silver Stag PDS
South Bank Marina
12 Strathkelvin Place
Kirkintilloch
G66 1TJ

Telephone: 0141 343 7572

Email: [hello@silverstagpds.com](mailto:hello@silverstagpds.com)

If you have any questions regarding this Privacy Policy or how we process your data, please contact us using the details above.

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## 2. Information We Collect

We may collect the following personal information:

* Name
* Company name
* Email address
* Telephone number
* Postal address
* Details submitted through our enquiry or quote request forms
* Information contained in correspondence you send us
* Technical information including IP address, browser type, operating system, and website usage data

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## 3. How We Collect Information

We collect information when you:

* Complete an enquiry or contact form
* Request a quotation
* Contact us by telephone or email
* Subscribe to updates (where applicable)
* Visit and use our website
* Interact with our social media pages

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## 4. How We Use Your Information

We use your information to:

* Respond to enquiries
* Provide quotations and services
* Manage customer relationships
* Process contracts and projects
* Improve our website and services
* Comply with legal obligations
* Prevent fraud and maintain website security
* Send marketing communications where you have consented or where otherwise permitted by law

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## 5. Legal Basis for Processing

Under the UK General Data Protection Regulation (UK GDPR), we process personal data on one or more of the following legal bases:

* Your consent
* Performance of a contract
* Compliance with legal obligations
* Legitimate business interests
* Protection of vital interests where applicable

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## 6. Sharing Your Information

We do not sell your personal information.

We may share your information with trusted third parties who help us operate our business, including:

* IT support providers
* Website hosting providers
* Email service providers
* Professional advisers
* Accountants
* Legal advisers
* Government authorities where required by law

All third parties are required to process your information securely and only for the purposes for which it was provided.

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## 7. International Transfers

Where personal information is transferred outside the United Kingdom, we will ensure appropriate safeguards are in place, such as approved contractual clauses or transfers to countries with adequate levels of data protection.

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## 8. Data Security

We implement appropriate technical and organisational measures designed to protect your personal information against:

* Unauthorised access
* Loss
* Misuse
* Disclosure
* Alteration
* Destruction

Although we take reasonable precautions, no internet transmission can be guaranteed to be completely secure.

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## 9. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, including satisfying legal, accounting, and regulatory requirements.

When information is no longer required, it is securely deleted or anonymised.

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## 10. Cookies

Our website may use cookies and similar technologies to:

* Ensure website functionality
* Improve user experience
* Analyse website performance
* Understand visitor behaviour

You can manage cookie preferences through your browser settings. Where legally required, we will request your consent before placing non-essential cookies.

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## 11. Your Rights

Under UK GDPR, you may have the right to:

* Access your personal information
* Correct inaccurate information
* Request deletion of your data
* Restrict processing
* Object to processing
* Request data portability
* Withdraw consent at any time where processing is based on consent
* Lodge a complaint with the Information Commissioner's Office (ICO)

To exercise any of these rights, please contact us using the details provided above.

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## 12. Third-Party Websites

Our website may contain links to external websites. We are not responsible for the privacy practices or content of those websites and encourage you to review their privacy policies.

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## 13. Children's Privacy

Our services are not intended for individuals under the age of 16, and we do not knowingly collect personal information from children.

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## 14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in legal requirements or our business practices.

The latest version will always be available on this page, and the effective date will be updated accordingly.

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## 15. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact:

Silver Stag PDS

South Bank Marina
12 Strathkelvin Place
Kirkintilloch
G66 1TJ

Telephone: 0141 343 7572

Email: [hello@silverstagpds.com](mailto:hello@silverstagpds.com)

If you are dissatisfied with how we handle your personal information, you have the right to lodge a complaint with the Information Commissioner's Office (ICO).